Mojja.io Privacy Policy (Updated)
This version reflects the latest updates: Starter is a paid plan, Upsell Module available from Starter, and tier-aligned language.
Who We Are
Mojja.io is operated by Mojja.io Ltd (United Kingdom) with a local subsidiary operating in Zanzibar under applicable Zanzibar and Tanzanian laws.
Mojja.io is operated by Mojja.io Ltd (United Kingdom) with a local subsidiary operating in Zanzibar under applicable Zanzibar and Tanzanian laws.
Who We Are
This Privacy Policy explains how we collect, use, and protect personal data when you use Mojja services across all subscription plans, including the Starter plan.
This Privacy Policy explains how we collect, use, and protect personal data when you use Mojja services across all subscription plans, including the Starter plan.
Data We Collect
We may collect account information, business details, guest communication data, operational usage data, and transaction-related data required to deliver the service.
We may collect account information, business details, guest communication data, operational usage data, and transaction-related data required to deliver the service.
How We Use Data
We process data to provide operational messaging workflows, booking coordination, automation features, reporting, and customer support.
We process data to provide operational messaging workflows, booking coordination, automation features, reporting, and customer support.
Payments and Billing
Mojja operates as a paid SaaS service. All plan tiers, including the Starter plan, may involve billing and payment processing through approved payment providers.
Mojja operates as a paid SaaS service. All plan tiers, including the Starter plan, may involve billing and payment processing through approved payment providers.
Upsell Module Processing
When the Upsell Module is used, Mojja may process transaction-related data solely to facilitate services requested by the property and guest.
When the Upsell Module is used, Mojja may process transaction-related data solely to facilitate services requested by the property and guest.
Data Ownership
Your business retains ownership of guest data. Mojja processes data only to deliver the contracted service.
Your business retains ownership of guest data. Mojja processes data only to deliver the contracted service.
Security
We use secure infrastructure, encrypted connections, and controlled access to protect data
We use secure infrastructure, encrypted connections, and controlled access to protect data
International Processing
Data may be processed in the UK, Zanzibar/Tanzania, or other locations required for service delivery, subject to appropriate safeguards.
Data may be processed in the UK, Zanzibar/Tanzania, or other locations required for service delivery, subject to appropriate safeguards.
Contact
For privacy questions, contact Mojja via the contact details listed on mojja.io.
For privacy questions, contact Mojja via the contact details listed on mojja.io.